ChameleonHI’s Weblog

Why Chameleons

January 2, 2008 · Leave a Comment

In the quest for human insight towards managing global brands, the Chameleon may seem an unlikely partner. The reptile brain lacks a limbic system – the part of the brain most developed in people and the reason why we form emotional connections to anything at all. But, Chameleons change colors. Their tactile immersion-communication with their environments reaps adaptation and survival rewards. The Chameleon’s ‘open source’ color identity embodies what we need to do as global branding specialists.

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Who – What – When & Where – Why

January 1, 2008 · Leave a Comment

Who

My name is Katerina Xiu Xiu Mavroidis. I am your typical Greek-Chinese, with a Greek passport, and Swiss Residency. There aren’t that many of us and I have to admit that, even though our countries match up, my brother and I each represent a slightly different result of such breeding and experience. I work as a brand strategist (otherwise known as Planner) in Advertising. What I love about the work is that I get to investigate multiple perspectives. In the last two years alone, I immersed myself into the everyday lives of Chinese youth, mothers, affluents, young professionals, extended families, kitchens, bathrooms, shopping streets, websites, entrepreneurs, investors, single-children, businesses etc, to understand the trends today and support the branding future of clients in the following industries: Alcohol, Automotive, Banking, Beverages, Confectionery, Cosmetics, Credit Cards, Express Delivery, Fashion, Furniture, Hospitality, Industrial Technology, Luxury Goods, Mobile Phones, Google Adwords and maps, OTC Drugs, Pharmaceuticals, Retail, Travel & Tourism, Watches and White Goods.

What

My life experience predisposes me to a global outlook. The more cities, nations, languages, disciplines, industries, and causes I take on, the more I commit myself to exploring complexity, multi-layer identity, unifying and cross-cultural themes, and communication. Global Brands must respond to an increasingly complex world, that’s why I like them.

When & Where

This blog marks my 2-year point living and working in China. January 2008. For all my near-three-decades moving around and about feeling very half-Chinese, I only ever finally stepped foot in Asia two years ago. It was Saatchi & Saatchi that brought me to China, after 5 months Strategic Planning training in New York. Before that, I did my Tuck MBA at Dartmouth College, Hanover, New Hampshire, after 2 years starting up an ecological greenroofing company between Athens and Zurich, three months traveling across the US in the van, 1 year working at a loft architecture firm in Oakland, 4. 5 years studying architecture at UC Berkeley, 6 months of leaf-blowing at the International Primary School of Zurich, 4 years at the Zurich International School, a summer at Licensed Victualers, a British public school, 2 years at TASIS an American school in England, 6 years in my neighborhood in Papagou, bordering Holargos in Athens.

Why

To uncover unique insights that guide brand positioning across multiple industries and regions. To tell stories that show the diversity of human motivations and actions, and inspire creative work. Of course, the real reason for this blog and much the rest of what I do, is my mother (and my father – you will see what I mean). Without necessarily meaning to, my mother taught me the power of a brand from a very early age. I watched her build an impeccable Chinese brand in a Greece where she was, at the time, the sole ambassador. (Ok, the Greece that mattered to me – my neighborhood, my school, and everyone I knew.) Even as neighborhood business owners feel threatened and resent the low-price, open-during-siesta-hours, Chinese immigrant owned clothing stores, my elementary school friend remain adamant fans of Chineseness, as defined by my mother. How did she do it? First of all my mother had a very clear goal: To establish a positive identity in a community where her children drew a lot of curiosity. As the only full-Chinese for miles, my mother had the advantage of full control over the brand. She brought a big pot of fried rice into the classroom when our history book touched on China. The kids raved about it to their parents. I hear that moms from the neighborhood still cook the fried rice using the recipe. Other trademarks of Chineseness ala mom include – serene smile, patience and understanding about all questions, respect and love for Greece (via knowing the language, cooking, etiquette well, and confirming what people wanted to hear about Greece being a great place even from a foreigner’s perspective). Witnessing this utter brand success drives me still today. I learned that effective brands need rooting in a clear and deep (heart-felt) goal. They have to understand their audience’s deepest wishes, and inspire goodwill through deliberate but genuine, consistent, creative, and inspiring presence and involvement.

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Goal: Human Insights for Global Brands

December 29, 2007 · Leave a Comment

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The goal of this blog is to explore global brands and their future. Traces of global brands have existed as long as communication between people in different parts of world has existed. Since world explorers took to the seas, since people settled in new places. The Greek brand was probably perceived differently by the people Alexander conquered in the 3rd century BC, and differently by the neoclassical painters of the 17th century. To this day, however, the brand ‘Greek’ carries consistent stories (history). Brands are identities deliberately set up and spontaneously perceived. They live in people’s perceptions, and thrive only in as far as they can engage human hearts. Building and managing any identity takes a certain sensitivity about what moves people to action. This sensitivity takes on more complex dimensions when it comes to managing global brands. We call it Chameleon HI for Human Insight – the type that functions like a Chameleon.

Chameleon HI is about insight into a multi-layered market playground. The complexities that come with increased opportunity and globalization’s broad horizons require constantly adaptive human insight.

To know the future of brands, we have to know the future of people. To look into the future of people, we need to understand people now and watch the signs of new values, meanings, and priorities.

Global brands are the result of global-minded people. The 1990’s marked official collapse of closed-system communism and the thriving of free market economies, which led to a lot more moving around of people, business, investment, and ideas. The close of the 20th century was a tipping point towards globalization also because of the internet revolution. As Thomas Friedman very aptly writes in his book, The World Is Flat, we live in a new world where the full possibilities are still up for discovery. What possibilities like dormant? What new priorities do people have in this new boundary-less world? What is the downside that the new generation will react against?

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